Reviews for Discover Car hire – Car rental
On holiday or on professional travel, the car remains the most convenient means of transport. Although increasingly pointed to the finger in an ecological and economic concern, it remains useful or indispensable for many people. To cope with this sometimes one-time need, more and more people turn to car rental: an intermediate solution that on a daily basis and on a holiday, has the coast.
Only here, renting a car can quickly become a source of stress: lack of information, rates, insurance, increased vigilance... Many are the factors that tend to discourage people, including the time of a stay where a roadtrip of a few days when the car still ensures freedom of movement.
To simplify life to many travellers and above all, convince them to cross the course of the rental, several companies tend to specialize in car rental. This is particularly the case of Discover Car Hire , a comparison of car rental (similar to all, a kind of Booking.com) that now counts several thousand customers worldwide.
So who's Discover Car Hire? What are his services and how does it work? Can we trust this system but also, what are the advantages and disadvantages? All answers to your questions are in this article!
What is Discover Car Hire?
Discover Car Hire was created in 2013 and aims to become the international car rental provider.
The website compares car rental offers and offers, in nearly 10,000 destinations and more than 150 countries, to rent a vehicle in partner agencies such as Hertz, Alamo, Dollar, Thrifty, National, Sixt, Europcar and Budget.
How does it work?
The principle is quite simple:
To start, go on the website Discover Car Hire. Then select the location and date and location and date of return of the vehicle. The site then compares the rates and displays the results so that you proceed to booking a car.
To simplify the display of results, you can refine the results by specifying the characteristics the number of seats, the rental you prefer, the type of support, and the price ranges for the security deposit and the franchise.
Several types of cars are available, ranging from small city four seats to family monospace seven seats. Once your choice is made, you only have to stay book ! From there, you can only enter the driver’s details and select, or not, some additional options, such as a GPS or a baby seat.
Once all this information is entered and to confirm the reservation, one advance is requested ; this is part of the total amount calculated automatically.
The rest of the rental of your car will have to be paid to the car rental agency when taking care of the vehicle.
Benefits and disadvantages of Discover Car Hire
Benefits
- Rent a vehicle worldwide
- Find reliable renters
- Drive with well-maintained vehicles
- 24/7 assistance in 15 languages
- Travel in total freedom
- Large choice of vehicles
- Vehicles insured
Disadvantages
- A security deposit is requested when the vehicle is supported (requested and retained by the car rental provider, not by Discover Car Hire). The latter may vary depending on the car, supplier and country and covers damage in the event of an accident. If you opted for a full coverage from Discover Car Hire, you can claim your refund.
- The total amount of your rental can increase if you choose a Full Cover
- Some cars have specific rental conditions. Pay attention to the type of insurance you are offered to not have a surprise in case of damage or rental
- Discover Car Hire being an intermediary between travellers and rental agencies, do not hesitate to contact the customer service in case of doubt or problem
About Discover Car Hire Insurance
For any rental on the Discover Car Hire site, your rental car will only be protected by a "basic" insurance, which means that in case of damage you will be Responsible the amount of your franchise. Depending on the car you choose and the laws of the country where you rent the car, there may also be one partial coverage in the event of a collision, anti-theft protection and/or civil liability.
Vigilance, however, because in some cases it is possible that basic insurance is not included. You will then be fully liable for damage up to the total value of the car. To be sure that the car you are going to rent includes basic insurance, consult them conditions of rental (researching a car for rent). Then click on the "Leasing conditions" link under the picture of each car.
Good to know: If you use your own car rental insurance, you do not need basic insurance included in your booking.
On the other hand, if you have chosen a Full Cover, Car Hire is committed to repaying you a total of €3,000 for the costs you have been obliged to advance in the event of the loss or damage of the rented car.
What does Discover Car Hire’s Comprehensive Insurance cover?
- Deductible/surplus fee refunded for damage or flight
- Repair costs: The basic protection against damage covers only the bodyshell, but the Full Cover covers the chassis, tires, wheels, roof, windshield, windows, mirrors and wheel trims.
- Repair costs in the event of a breakdown/tax: Towing costs or taxi expenses (up to 100 euros)
- Lost keys or unlocking costs
- Administrative costs: All administrative costs and capital costs (The car rental company will have to compensate you because of the unavailability of the car and the loss of profits during the repair of the car).
What does not cover Discover Car Hire’s Comprehensive Insurance?
The Full Coverage will not cover the following:
- Extras (children, GPS, etc.) personal property or objects of value
- Any damage that occurred because you did not respect the conditions of the lease contract (conduct in a state of misuse, use of bad fuel for the car, off-road driving, violation of the road code, violation of a law, etc.)
- Hotel charges or other incidental expenses
- Cleaning costs or degradation of the interior of the rental car
- Any difference between exchange rate
- Damages following a force majeure and unpredictable or uncontrollable events such as war, revolution, invasion, terrorism or strikes
Good to know: To receive compensation, you must send your request to the email address [email protected] within a time limit 28 days from the day the car was returned or the day the rental car broke down or was damaged, stolen or lost.
You will need to attach the following documents with your request:
- Rental contract signed at the time of taking the car in charge (if you do not have it, ask for a copy at your rental - Confirmation of the leasing company of the state of the rental car at the time of the takeover and at the time of its return – Car rental company's justification that the deductible/surplus charge or other charges have been charged to you - Tenant's bank statement indicating payments for fees charged - The tenant’s PayPal or bank details, including the name and address of the bank, the account number, the IBAN and the SWIFT code, as well as any other information required for international bank payments - A detailed account of the incident (including photographic and video evidence, if you have it) - Report of gendarmerie (if applicable)
Discover Car Hire: Editor’s Opinion
On the site, Discover Car Hire claims to have 12,774 reviews, with an average score of 9 stars out of 10. The interface of the website is quite easy to use: booking a car has never been so simple. We particularly appreciate the ability to refine the search by selecting certain criteria and for cause, this simplifies booking.
The attractive prices put forward by the site are very attractive, but we must be careful about possible “undesirable” costs, especially regarding car insurance.
In all cases, we advise you to read all the conditions relating to the rental and not hesitate to join the customer service which is available 24 hours a day and 7 days a week via chat, e-mail and +33 756796 498 for calls from France (other available lines).
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